How we handle your information when you request spectroscopic surface analysis, X-ray diffraction testing, or electrochemical corrosion measurements for passivated steel alloys.
We collect your name, email address, phone number, and any message you submit through our contact forms. Additionally, we automatically receive technical data such as your browser type, device identifiers, and IP address. For analytics purposes, we record page visits, time spent, and interaction events on xpslabs.com.
Your data is used to respond to your service inquiries about XPS surface analysis, XRD phase identification, and electrochemical corrosion profiling. We also process information to improve our website, comply with legal obligations, and detect fraudulent or misleading activity. No data is used for automated decision-making or profiling without your explicit consent.
We use session cookies to maintain form functionality and persistent cookies for analytics via a third-party service. You can disable cookies in your browser settings, but this may affect form submission. We do not use advertising cookies or cross-site tracking. Analytics data is anonymized where possible and retained for 26 months.
We share your data only with essential third-party processors: our web hosting provider, an analytics service, and an email delivery platform. These processors are contractually bound to protect your data and may not use it for their own purposes. We do not sell, rent, or trade your personal information to any third party.
You have the right to request access to the personal data we hold about you, correct any inaccuracies, and request deletion of your data where applicable under GDPR and CCPA. To exercise these rights, contact us at info@xpslabs.com. We will respond within 30 days. You may also withdraw consent for analytics cookies at any time.
Form submissions are retained for 12 months after the last correspondence, after which they are securely deleted. Technical logs are kept for 6 months. We implement industry-standard security measures including TLS encryption, access controls, and regular security audits to protect your data against unauthorized access or disclosure.
For any questions about this policy or to submit a privacy request, write to us at 77, AbhishekGunj, or email info@xpslabs.com. You may also call 0194 2339365. If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.
We do not make false or misleading claims about our services, fake endorsements, or create false urgency. All testimonials and case studies on this site are from verified clients. We do not imply official affiliation with any government agency or certification body unless explicitly stated. Results from our testing services are based on actual laboratory data and are not guaranteed outcomes for specific applications.